How Humble Leadership Really Works
Updated: Apr 10
This article challenges the top-down leadership model, which places disproportionate emphasis on control and objectives, and not enough on people. It proposes an alternative solution that by helping people feel more purposeful in their work, companies can produce better results while elevating employee engagement.
Many companies are becoming increasingly metric-driven in an effort to reduce costs and improve productivity. Instead of nit-picking problems, ask instead, “How can I help you deliver excellent service?”By respecting employees' ideas, and encouraging them to try new approaches to improve work, they will be inspired to bring more of themselves to work.